COVID-19 Update

Hello Valued Clients,

We are pleased to announce that Pow Laboratories reopened on Thursday, June 4, 2020, at 8:00 am, we missed working with you and your teams.

We would like to remind our clients of the current IPAC protocols of ensuring all impressions, bites and/or appliances that have been in the patient’s mouth are to be cleaned and disinfected prior to sending them to the laboratory for fabrication.  Items that have been in the patient’s mouth are to be packaged in a separate sealed bag, minimizing cross-contamination,  prior to placing them in the box to send to the laboratory. 

Once a case arrives at the laboratory, all items are unpacked using protective equipment and disinfected using CaviCide. 

Should there be any new protocols in the picking up and/or delivering cases to your practise, we ask that you respond to this email so that we can communicate these changes to our Customer Relations representatives.

PLEASE NOTE: Until further notice, our facility will remain closed to the general public.  As a result, we will not be offering  Custom Shade/Stain appointments at our laboratory.  We will also not be accepting patient drop off for denture repairs, and ask that you advise your patients that all appliances must be cleaned and sent through your practice.  

The health and safety of our staff members, your patients and your teams are our number one priority as we prevent the spread of COVID 19.

We are all in this together and look forward to working with you!

Sincerely,

Pow Laboratories Inc